Severe weather notice for Pineland customers
by Halei Lamb | September 8, 2017 3:57 pm
According to Pineland,
“Based on current weather predictions, the Pineland service area is in a direct line for severe weather conditions due to Hurricane Irma. Beginning Sunday night, heavy rainfall and possible tropical storm force winds, and increased risks of severe weather such as tornadoes is expected.
Over the past decade, Pineland has worked diligently to place all fiber optic cabling underground. Our offices are backed up by generators and battery powered sources. During any long lasting power outage, we remind our fiber customers about the Power Supply installed at their home or business. The Power Supply does have a battery back-up system that will maintain your phone service during an outage lasting less than eight to ten hours. In an extended outage, a back-up power source must be used to supply power to the device to prevent loss of service.
The same can be said of your fire or burglar alarm system. If an extended power outage occurs, your fire or burglar alarm system could begin to beep, chirp, or in extreme cases, begin to sound as if a burglary or fire was taking place. In those cases, a simple disconnect of the battery in the alarm panel box will stop the alarm.
As far as your internal devices in your home or business are concerned, power down and unplug all network servers, switches, and computers should lightning occur.
Pineland business offices will be closed on Monday September 11. As we determine what impact the storm will have on our locations, a decision will be made and announced concerning Tuesday, September 12. You may continue to visit us online at www.pineland.net.
During this or any other emergency event, the safety of our customers and employees are of the utmost importance. Please take precautions before venturing out during an emergency. Service and trouble calls should be placed to 800-247-2244 for all Pineland service issues and 888-963-FIRE (3473) for all Southeast Fire & Burglar service issues.”